1. Acceptance of Terms

By accessing and using Tamraparni Ayurveda's website and services, you accept and agree to be bound by the terms and provision of this agreement.

2. Product Information

All Ayurvedic medicines and products sold through our platform are:

• 100% authentic and sourced from certified manufacturers
• Compliant with Ayurvedic medicine standards
• Subject to expiry dates as mentioned on packaging
• Sold for the purpose of health and wellness

3. Prescription Requirements

Certain medicines marked as "Prescription Required" need a valid prescription from a registered medical practitioner. We reserve the right to:

• Request prescription verification before dispatch
• Cancel orders without valid prescriptions
• Consult with our in-house Ayurvedic experts for guidance

4. Ordering and Payment

• All orders are subject to availability and confirmation
• Prices are subject to change without notice
• Payment must be completed before order processing
• We accept major credit cards, debit cards, and digital payments

5. Shipping and Delivery

• Standard delivery: 3-5 business days
• Express delivery available for urgent orders
• Free shipping on orders above ₹500
• Delivery charges apply for orders below ₹500

6. Returns and Refunds

Due to the nature of pharmaceutical products, we have a strict return policy:

• Returns accepted only for damaged or wrong products
• Return requests must be made within 7 days of delivery
• Products must be in original packaging and unused
• Refunds processed within 7-10 business days

7. Privacy and Data Protection

We are committed to protecting your privacy. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.

8. Limitation of Liability

Tamraparni Ayurveda shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our products or services.

9. Medical Disclaimer

Important: The information provided on our website is for educational purposes only and is not intended to replace professional medical advice. Always consult with a qualified healthcare provider before starting any new treatment.

10. Contact Information

For any questions regarding these terms and conditions, please contact us:

• Email: tamraparniayurveda@gmail.com
• Phone: +91 97100 36499
• Address: C12/1, Mansrover Garden, Vishwakarma Chowk, Opp. Mayapuri Metro Station, New Delhi - 110015