1. Return Eligibility

We accept returns under the following conditions:

• Product received is damaged or defective
• Wrong product delivered
• Product is expired or near expiry
• Return request made within 7 days of delivery

2. Non-Returnable Items

The following items cannot be returned:

• Opened or used products
• Products without original packaging
• Products returned after 7 days
• Products damaged due to misuse

3. Return Process

1. Contact our customer support within 7 days of delivery
2. Provide order details and reason for return
3. Share photos of the product (if damaged)
4. Our team will verify and approve the return
5. Schedule a pickup or drop at our location

4. Refund Process

• Refunds are processed within 7-10 business days after receiving the returned product
• Refund will be credited to the original payment method
• Shipping charges are non-refundable (except for wrong/damaged products)

5. Exchange Policy

We offer exchanges for:

• Wrong product delivered
• Damaged products
• Subject to product availability

6. Contact Us

For return/refund queries:

• Email: tamraparniayurveda@gmail.com
• Phone: +91 97100 36499