1. Information We Collect

We collect information you provide directly to us, such as when you:

• Create an account or make a purchase
• Subscribe to our newsletter
• Contact us for customer support
• Participate in surveys or promotions

Personal Information Includes:

• Name, email address, phone number
• Shipping and billing addresses
• Payment information (processed securely)
• Medical information (when required for prescriptions)

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Provide customer service and support
• Send you important updates about your orders
• Improve our products and services
• Comply with legal obligations
• Prevent fraud and enhance security

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted partners who help us operate our business (shipping, payment processing)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate security measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Limited access to personal information
• Employee training on data protection

5. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations
• Improve website functionality

You can control cookies through your browser settings.

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal information
• Update: Correct or update your information
• Delete: Request deletion of your account and data
• Opt-out: Unsubscribe from marketing communications
• Portability: Request your data in a portable format

7. Medical Information

Special protection for health-related information:

• Medical information is encrypted and stored securely
• Access limited to authorized healthcare professionals
• Used only for prescription verification and consultation
• Not shared with third parties without consent

8. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

• Email: privacy@tamraparniayurveda.com
• Phone: +91 97100 36499
• Address: C12/1, Mansrover Garden, Vishwakarma Chowk, Opp. Mayapuri Metro Station, New Delhi - 110015